Just wanted to drop you a note and tell you of the incident that happened to me yesterday.
Yesterday was the last day of my Voices.com preferred paid membership… and as I had mentioned in a previous blog post … I no longer wished to be a member of their voice over marketplace site… I’m doing ok on my own.
Anyway I got an email from paypal telling me that I just sent voices.com $199 … which I don’t have in my paypal account… so would be taken out of my bank account and send to voices.com.
I vaguely remember that when I subscribed to voices.com I had ticked a box … or did not untick a box… that said that this payment would be annual and a subscription… so a few months back I had scoured the voices.com membership site looking to untick this box. I couldnt find it… and figured that it would ask me if i wanted to renew my membership at which time I would say no… and that would be that.
Nope… the payment was made and it turns out that even though the unticked box was at the voices.com site when I paid last year… the instructions stay with the paypal server as a subscription order… so now I am down $199 taken out of my canadian bank account (so paypal is going to make money off changing my canuck dollars to american dollars…) then its gonna send them to voices.com.
I called up paypal yesterday and stayed a nice 10 minutes on the phone waiting for someone to talk to me… after going through all the verification BS the lady finally told me that the transaction is in transit … and they can’t help me at all… its with the seller now.
So I sent an email to voices.com yesterday… but no one was working yesterday … or today for that matter…. and I requested from Voices.com (a canadian company) to refund my money to me or if possible cancel the original transaction so that my money wont get taken out of my canadian bank account… but I doubt that there is time for that…
I had requested that they pay me back via a canadian bank to bank transfer… which means I wont have to pay even more exchange fees transfering the money back from paypal to my canadian bank account.
So now its a waiting game… I was hoping to put that money to use some other way… but it just goes to show folks that you shouldn’t leave boxes ticked that you don’t want them ticked.
Anything similar happen to any of you good folks?