As for having your return e-mail adress added to his marketing campaign, I’d say that it’s an automated program gone awry. The only people who should be on his ‘marketing’ address book are those with-whome he has actually done some work for.

No matter how busy one might be, responding to requests for information or specific questions should be done as if it were a lead to a significant client who will ultimately provide a lot of work.

There’s an old question about who should you be nice to as you work your business, any business. The answer is EVERYBODY. You never know if the next contact will lead to a large sale or series of sales events. It is a folly to think you can treat important requests with more respect than the ones who may just be a waste of time. You never go wrong being polite and respectful.

It is true that when a person runs their own business that they can run it anyway they like. If, however, you make yourself ‘inaccessable’ you may well be running your business into the ground.

Aside from that, I have no strong feelings on the subject